Managed IT Services

INFRASTRUCTURE MANAGEMENT FOR SMES

IT infrastructure has grown significantly more complex in the past few years — private cloud, multi-cloud, hybrid-cloud and public cloud models bring with them as many complexities as they do conveniences. Owing to the lightning growth in emerging technologies, and the investment for management, enterprises are often unable to effectively leverage IT infrastructure. But it doesn’t have to be this way.

At Netstack, we offer end-to-end monitoring and management of your enterprise IT infrastructure — network, security, database, operating systems (OS), backup, and more.

Our qualified experts manage your infrastructure, lower your Total Cost of Ownership (TCO), optimize IT hardware and software, enable end-to-end visibility through a single dashboard, eliminate the need for full-fledged internal IT teams, and prevent network disasters.

Our managed IT infrastructure services

· Networking and security

· Maintenance and troubleshooting of LAN, WAN, WLAN, VPN and IP Telephony

· Monitoring network activity and performance

· Configuration, management and optimization of routers, switches, and other network devices

· Network penetration testing, risk analysis, and bench marking

· Consulting, integration, deployment, and management of Software Defined Networks

· Monitoring and maintenance of intrusion detection and prevention systems

· Deployment, administration, and maintenance of next-generation firewalls

Compute and storage

· Consulting, capacity planning, and installation of servers

· Maintenance of servers — OS and security patch updates

· Server upgrades

· Vendor management for incident resolution

· Configuration and maintenance of Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networks (SAN)

· Server and storage performance analysis and optimization

· Fine-tuning of storage and servers

Database

Compute and storage

· Tier-based approach to customize our solutions for your needs

· Skills across Oracle, Oracle EBS, SQL server, MySQL and NoSQL – Mongo DB

· Database environment management

· Schema level change management

· Database administration — user, backup, and security

· Database backup and Disaster Recovery (DR)

· Database performance tuning and optimization

· Monitoring of database space and logs

Backup and DR

Compute and storage

Cloud services

· Data protection design, monitoring, and management

· Periodic data backup, validation, and consolidation

· Application and storage server replication – onsite and cloud

· Native backup and restoration of storage and servers

· System and file level recovery

Cloud services

Operating systems

Cloud services

· Cloud architecture consulting and the selection of a cloud vendor

· Cloud infrastructure administration and operations

· Cloud security and compliance management

· Cost optimization

· Cloud utilities and tools management

Operating systems

· Support for Windows server, Linux and Unix OS.

· Performance administration and up time optimization

· Installation and configuration of OS

· Patch management

· Upgrade management

· Vendor management